Shipping Information

We work with trusted print partners to create each Texas Cowboy Creations order fresh, just for you.

Here you’ll find answers to the most common questions about processing times, delivery speeds, tracking, and where we ship.

How long does it take to make and ship my order?

Each order is made fresh when you buy it. Production typically takes 3–5 business days. Once shipped, U.S. delivery is usually 5–7 business days. You’ll get a tracking number by email once it’s on the way.
Do you offer faster shipping or ship outside the U.S.?

At this time, we offer standard U.S. shipping only. We’re working on adding more destinations and options in the future.
How much does shipping cost?

We offer free standard U.S. shipping on all orders — no minimum required.

Returns

We stand by the quality of every Texas Cowboy Creations order. If your item arrives damaged, defective, or incorrect, let us know within 14 days of delivery and we’ll make it right with a replacement or refund.

You’ll also find answers here about exchanges, timelines, and who covers return shipping.

What’s your return policy?

If your item arrives damaged, defective, or incorrect, contact us within 14 days of delivery with photos. We’ll replace or refund it.
Can I exchange for a different size?

Yes — if the size you need is available. Customers are responsible for return shipping unless we made an error.

If you’re exchanging for a larger size, any price difference will be applied to your order before we ship the replacement.

Orders & Payment

We aim to make ordering quick and easy, from checkout to delivery. Here you’ll find answers about accepted payment methods, order changes or cancellations, sales tax, and how we keep your payment details secure.

Can I change or cancel my order after placing it?

Contact us as soon as possible. If your order hasn’t gone into production, we can make changes or cancel it.
What payment methods do you accept?

We accept all major credit cards, PayPal, Shop Pay, Apple Pay, and Google Pay.

Product & Canvas Care

Here you’ll find tips on how to keep your Texas Cowboy Creations apparel and canvas artwork looking their best — from washing instructions to display and storage recommendations.

How do I care for my canvas and apparel?

Canvas: Dust lightly with a dry, soft cloth. Avoid moisture and direct sunlight.

Shirts: Turn inside out, machine wash cold, tumble dry low. Avoid bleach and high heat.
Will the colors match what I see online?

Colors may vary slightly due to screen settings but are printed in rich, true‑to‑design tones.
Do you use digital tools to create your art?

I do. Just like a brush, pencil, or camera, digital tools are part of my kit. Every piece is guided, refined, and finished by hand so it carries the grit, heritage, and soul of the West — not the stamp of a machine.

Custom Orders

Got something special in mind? We’re happy to work with you on custom requests — whether it’s a different canvas size, bulk order pricing, or adding your ranch or brand logo to apparel.

Here you’ll find answers about what’s possible, turnaround times, and how to get your custom project started.

Do you take custom requests or bulk orders?

Yes — we can discuss custom artwork, different sizes, bulk pricing, or adding your ranch/brand logo. Email us at support@texascowboycreations.com.