Shipping policy
Free U.S. shipping on all orders. No minimum required.
We proudly use trusted U.S. print providers through Printify to fulfill your orders.
All orders are made‑to‑order and shipped directly from our print partners.
Processing Time
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Orders are processed and produced within 2–5 business days after payment is received.
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Production times may vary slightly during peak holiday seasons.
Shipping Time & Delivery
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United States: Estimated delivery is 5–10 business days after your order ships.
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Delivery times may vary based on your location and any carrier delays.
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We currently ship within the United States only.
Tracking
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All orders include tracking information.
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You will receive a shipping confirmation email with your tracking number as soon as your order ships.
Damaged, Defective, or Lost Items
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If your order arrives damaged, defective, or is lost in transit, please contact us at support@texascowboycreations.com within 30 days of the delivery date (or expected delivery date for lost items).
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Include your order number, photos of the product/packaging (if applicable), and a brief description of the issue so we can resolve it quickly.
Incorrect Address
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Please double‑check your shipping address before placing your order.
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Orders returned to us due to incorrect addresses may incur additional shipping fees.
Holiday Shipping
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Please allow extra time during November–December, as both production and carrier services may experience seasonal delays.